There are several different ways information may be voluntarily shown to other members or to the public. Our landlord and service provider directory profiles can be seen only by other members in good standing. Non-members and the public may be able to see certified landlord names and profile images you upload, or other contact details you choose to share. Non-members and the public may be able to see publicly available information about service providers recommended by members.

Landlord Profiles (not Certified)

No information from the "My Account" page is shown in the directory. The directory consists of profiles created independently by members either directly or as a result of recommending providers on our message boards.

The general public (someone who is not logged into the site) will not see anything about a landlord profile:

  • No text or images you upload;
  • No statistics (unit ownership, W-2 employees, percentage of evictions, or age of building);
  • No region.

Someone who is logged into the site but not a member in good standing will be shown what the public sees (same as not logged in).

Someone who is logged into the site and a member in good standing will see what information you have provided. If you provide text, an image, and W-2 employees, they will see that. If you mark providers as "recommended" or "not a fit," they will see that.

If you want someone to see more or less than what is shown, you can edit your profile.

If you want your profile removed, contact us.

Landlord Profiles (not Certified)

No information from the "My Account" page is shown in you professional profile. The name you type in to certify will be shown. Your professional profile gives you the option to upload a public profile picture or to type in a public-facing phone number, email address, physical address, or website. These will be shown publicly if you provide this information.

Service Provider Profiles

No information visible from your "My Account" page is shown in the directory.

The general public (someone who is not logged into the site) will see the text and image on a provider's page. This may have been generated by MassLandlords staff or another member.

Someone who is logged into the site but not a member in good standing will be shown what the public sees (same as not logged in).

Someone who is logged into the site and a member in good standing will see owners who have marked the profile as "recommended" or "not a fit."

Owners are not permitted to comment or give "star ratings" on provider profiles.

If you want your profile reduced to just what is publicly available, contact us.

If you want to maintain your profile on your own, become a member. You may then edit your page.